All guests skiing, snowboarding, hiking and mountaineering with Mistaya Lodge are required to sign a Release of Liability, Waiver of Claims and Assumption of Risk Agreement.
Click here for a copy of the waiver.
The Release of Liability and Waiver of Claims Agreement must be signed, and witnessed by one of our employees, prior to leaving the staging location. By signing this document, you will waive certain legal rights including the right to sue should you become involved in an accident. Please
read and understand the waiver before you arrive, I will have a copy for each
guest to sign at the Hangar.
If you have any questions regarding the Release Agreement, please feel free to phone our office in Golden at (250) 344-6689.
Group Booking !
We appreciate the great amount of
time and effort required to organize and book a group. Therefore, when we can
deal with a single person who accepts responsibility for all aspects of booking
13-14 people, we are happy to provide that person with free accommodation, meals, guiding
and helicopter flights. The organizer makes all the group arrangements, ensures everyone receives packing lists and waivers, and collects payments and waivers to meet our booking conditions.
If a group wishes to book the lodge solely for themselves, they must pay for a minimum of 12 fully paid spaces.
We welcome
children
at the lodge with an exclusive lodge booking.
Unfortunately we are unable to offer lodging to children under 14 years of age
if the booking is not exclusive due to the small size of the Lodge and the expectations of most of our guests. We require parents to accompany young adults under the legal age of 19 years and to accept in writing full responsibility for them during the trip.
All reservations must be accompanied by a deposit equal to 50% of the package price. Full payment is due 8 weeks prior to the departure date. In the event that payment becomes overdue Mistaya Alpine Tours reserves the right to cancel your reservation and resell the space. Payments can be made by Cheque, Visa or MasterCard.
Cancellation
All cancellations must be in writing. When cancellations are received 2 months prior to your departure date, deposits will be returned less a $250.00 per person handling fee.
For cancellations received less than 2 months prior to departure, all monies will be forfeited unless the space can be resold. If the space is resold, your money will be refunded less the $250.00 per person handling fee.
NOTE: We strongly recommend that you purchase cancellation and travel insurance through your local travel agent. If you have difficulty we can purchase this for you.
In the event that evacuation is necessary, payment of helicopter costs will be the responsibility of the guest. We recommend that you review your coverage and consider purchasing hospitalization and ambulance transportation insurance for your trip. This coverage is available through Travel Agencies. Under normal conditions the cost of the helicopter flight alone is $1200.00 CDN.
Help with the rest of your trip!
Since we meet the helicopter at 8:45 am, most guests prefer to stay in Golden the night prior to departure. Links to accommodation
and activity providers can be found by clicking
here. All costs and reservations for accommodation and
activities prior to and after your stay at Mistaya Lodge are your
responsibility. If you need further assistance, please contact
Cindy at our office.
Smoking is not allowed in the
Lodge.
