The Fine Print 

Waiver of Liability

 

All guests skiing, snowboarding, hiking and mountaineering with Mistaya Lodge are required to sign a Release of Liability, Waiver of Claims and Assumption of Risk Agreement.  

 Click here for a copy of the waiver.

The Release of Liability and Waiver of Claims Agreement must be signed, and witnessed by one of our employees, prior to leaving the staging location. By signing this document, you will waive certain legal rights including the right to sue should you become involved in an accident. Please read and understand the waiver before you arrive, I will have a copy for each guest to sign at the Hangar.

If you have any questions regarding the Release Agreement, please feel free to phone our office in Golden at (250) 344-6689.

 

We appreciate the great amount of time and effort required to organize and book a group. Therefore, when we can deal with a single person who accepts responsibility for all aspects of booking 13-14 people, we are happy to provide that person with free accommodation, meals, guiding and helicopter flights. The organizer makes all the group's arrangements, ensures everyone receives packing lists and waivers, and collects payments and waivers to meet booking conditions.

If a group wishes to book the lodge solely for themselves, they must pay for a minimum of 12 fully paid spaces.

Deposits and Payments 

 

All reservations must be accompanied by a deposit equal to 50% of the package price. Full payment is due 8 weeks prior to the departure date. In the event that payment becomes overdue Mistaya Lodge Ltd. reserves the right to cancel your reservation and resell the space. Payments can be made by Visa, MasterCard, or American Express.

 

Summer Specials

Are your vacation dates flexible? 

We have to fill specific trips and have discounts up to 10%.  Call or email for dates and pricing!

Cancellation Policy 

 

All cancellations must be verified in writing. When cancellations are received 2 months prior to your trip departure date, deposits will be returned less a $250.00 per person handling fee.

For cancellations received less than 2 months prior to departure, all monies will be forfeited unless the space can be resold. If the space is resold, your money will be refunded less the $250.00 per person handling fee.

 

NOTE: We strongly recommend that you purchase cancellation and travel insurance through your local travel agent. If you have difficulty we can purchase this for you.

 

Evacuation & Medical Insurance 

 

In the event that evacuation is necessary, payment of helicopter costs will be the responsibility of the guest. We recommend that you consider purchasing hospitalization and ambulance transportation insurance for your trip. This coverage is available through Travel Agencies.

Accommodation & Activities in Golden

Since we meet for the helicopter at 8:45 am, most guests prefer to stay in Golden the night prior to departure. Links to accommodation and activity providers can be found by clicking here. All costs and reservations for accommodation and activities prior to and after your stay at Mistaya Lodge are your responsibility. If you need further assistance, please contact our office.

 

Smoking is not allowed in the Lodge and please leave pets at home.

Mistaya Lodge Ltd. reserves the right to cancel any or part of a tour. If we do, all payments will be refunded in full. Payment in part or in full is taken as agreement of the above terms.